PoGoskill Support Center
Registration Code
After a successful order processing, you should receive the order confirmation email within one hour. It contains your order details, registration information, and download URL. Please ensure you've checked your SPAM folder in case it was mistakenly tagged. If you don't receive the email after 12 hours, contact our support team with your order receipt attached, and we'll respond within 48 hours to assist you.
If you are unsure about how to retrieve the registration code, don't hesitate to contact our support team. We are here to help!
Before proceeding, double-check that you have ordered the correct product. Then, simply copy and paste the registration email and code into the registration box. Keep in mind that the registration email is case-sensitive, so ensure all letters are in lowercase. If you encounter any issues, feel free to reach out to us for assistance.
Please verify whether your subscription has been cancelled. If it has, you can apply through our payment platform to update it. Rest assured that the registration code will remain valid as long as your subscription remains active. If you have any questions or need further assistance, please don't hesitate to contact us.
Please ensure that you are using the exact email address with which you signed in on the payment page for delivery purposes. To retrieve the delivery, navigate to the Registration Code section, input your order email, and click on the search button. If you have any difficulties or questions, feel free to reach out to us for assistance.
Order FAQ
Please Rest assured, your privacy is of utmost importance to us. Whether you are browsing our website, downloading our product, or making an online purchase, we guarantee the protection of your personal information. Your data is safe and secure with us, and we are committed to ensuring a trustworthy and secure experience for all our users.
For a quick cancellation of your subscription, simply reach out to our support team. We are here to assist you and will respond within 24 hours on weekdays and 48 hours on holidays. Feel free to contact us anytime for prompt and efficient assistance with your subscription.
PoGoskill values every customer that comes to us and puts customers' satisfaction as the top priority. To achieve this, we are working continuously to provide the customer a pleasant experience with better software and service. Refund requests are handled through our support team, which can be reached by sending an email to: (mailto:[email protected]). We do our best to keep response times below 24 hours in order to resolve your issue quickly and without complication.
Circumstances eligible for refund:
- 1. Duplicate purchase.
- 2. Mistaken order followed by ordering a correct product from PoGoskill.
- 3. Fatal technical issues with the software that could not be resolved within 30 days.
Circumstances of no refund:
- Change of mind after purchase.
- Part of a bundle.
- Did not receive order confirmation e-mail and registration code in time, and didn't try online support or contact staff assistance.
- Request refund for technical trouble, but fail to cooperate by providing details for troubleshooting.
- Refund request based on dissatisfaction caused by misunderstanding of the product's functions and capabilities.
- Purchase of wrong products, followed by the purchase of products from another company.
All PoGoskill software can be tested with a free trial download. The trial version offers limited features for free test to help determine whether the software works as expected and satisfies purchase demand.
Please click here for more details about the refund policy.
To resolve payment issues, you can clear the cookies of your browser to ensure a clean browsing session. Ensure that your network connection is stable and functioning properly. If possible, consider switching to an alternative payment method and attempt the order again. By taking these actions, you can improve the chances of a successful transaction. If you continue to experience any difficulties, please do not hesitate to contact our support team for further assistance. We are here to help you throughout the process.
Certainly! All our products offer a free trial on their respective product pages, allowing you to evaluate them before making a purchase. If you have any questions or need clarification about the product's functions, feel free to contact our support center. We are here to assist you and provide any information you may need to make an informed decision. Try our free trials and don't hesitate to reach out if you require any further guidance.
