How to Fix Pokémon Go Gadget Explorer Not Working (Step-by-Step Guide)

by Margaret Serenity Updated on 2026-08-25 18:36:21 / Update for Pokemon iOS

The new Explorer Gadget makes catching Pokémon and spinning PokéStops easier without buying a physical auto-catcher. However, some Trainers are finding out that the Pokémon Go Gadget Explorer is not working as expected.

As such, in this guide, we explain how to identify the problem and restore the feature through simple troubleshooting steps. Let's get started!

pokemon go gadget explorer not working issues

Part 1. Why Is Pokémon Go Gadget Explorer Not Working?

Several things can make it seem like your Explorer Gadget has stopped working. These range from phone permissions and background restrictions to reaching the Gadget's daily limits.

If you are searching for "Why is my Gadget Explorer not working in Pokémon Go?", check these possible causes first.

1 Bluetooth Cache Conflicts

The Explorer Gadget itself does not require Bluetooth pairing, but a connected physical accessory can interfere with it. Pokémon Go officially states that the Explorer Gadget and accessories such as Pokémon Go Plus + cannot be active simultaneously.

Old Bluetooth records may also give rise to the "Pokémon Go Bluetooth device not syncing" problem. Your phone may continue treating an inactive accessory as connected, preventing Explorer Gadget from becoming available.

2 Disabled Background Location Permissions

Explorer Gadget is designed to work when Pokémon Go is closed or not actively displayed. Therefore, the app needs access to your location in the background.

If location permission is set to "Only while using the app," Explorer Gadget may pause as soon as you lock your phone or switch to another application. Aggressive battery optimization and background-data restrictions can cause a similar problem.

3 Low Battery

A low phone battery can indirectly cause Pokémon Go Explorer Gadget not working problems. Many Android and iOS devices automatically restrict background processes when Low Power Mode or Battery Saver is enabled.

These controls restrict GPS, mobile data, background activity, and app refresh. Consequently, Pokémon Go stops receiving the information it needs to find nearby Pokémon and PokéStops.

Part 2. How to Fix Pokémon Go Gadget Explorer Not Working? (100% Works)

There isn't one fix guaranteed to solve every Explorer Gadget problem, because the cause can vary between accounts and phones. The following fixes address the most common causes.

Try them in order and test Explorer Gadget after every step.

Step 1. Unpair and Re-pair Bluetooth Connection

This step is only necessary if Pokémon Go has a physical accessory paired to it. Technically, you can keep a physical accessory paired, but it and Explorer Gadget cannot operate simultaneously.

bluetooth connection
  • Open Pokémon Go and tap the Poké Ball menu.
  • Select Settings and open Connected Devices & Services.
  • Select Accessory Devices.
  • Disconnect or eject the paired accessory.
  • Open your phone's Bluetooth settings.
  • Forget the old Pokémon Go accessory entry.
  • Restart Bluetooth and Pokémon Go.

Now check the Map View for the Explorer Gadget icon. You can also open your Item Bag, go to Key Items, select Explorer Gadget, and tap Use.

Step 2. Clear Pokémon Go Cache & Reset Game Data

Corrupted or outdated temporary data can prevent new features from loading correctly.

restart pokemon go

On an iPhone:

  • Open Settings
  • Scroll down to General and then iPhone Storage.
  • Look for Pokémon Go.
  • Tap and Confirm "Offload App"
  • Reinstall Pokémon Go

    refresh pokemon go data

You can also refresh data inside the game:

  • Open Pokémon Go's Settings.
  • Select Advanced Settings.
  • Tap Refresh Game Data.
  • Restart the application.

Step 3. Check Location and Background Permissions

Explorer Gadget needs your phone to track movement while Pokémon Go isn't actively on-screen. If the Pokémon Go Gadget Explorer is not working after you leave the app, review these permissions.

location permission

On iPhone:

  • Open Settings > Privacy & Security > Location Services.
  • Select Pokémon Go.
  • Choose Always.
  • Enable Precise Location.
  • Open Settings > General > Background App Refresh.
  • Make sure Background App Refresh is enabled for Pokémon Go.

Part 3. More Ways to Fix Pokémon Go Gadget Explorer Issues

Still having problems? Don't immediately assume your account or phone is broken. If the main solutions fail, identify whether the problem affects the in-game Explorer Gadget, your phone, or a separate accessory.

This prevents unnecessary hardware troubleshooting.

Way 1. Hardware Reset

You cannot reset the Gadget Explorer in Pokémon Go through hardware because the Explorer Gadget exists entirely inside the game.

The closest equivalent is to restart the game application & phone, as well as refresh game data.

Way 2. Check the Battery and Power

First, charge your smartphone sufficiently. Next, turn off Low Power Mode, Battery Saver, or similar power-saving functions temporarily and test Explorer Gadget again.

Android users should also check whether the operating system is preventing Pokémon Go from operating freely in the background.

Way 3. Check System and Version Compatibility

Update Pokémon Go from the App Store or Google Play Store. Then install any available iOS or Android system update and restart the phone.

Also remember that Explorer Gadget is currently undergoing a phased rollout. If your account is Level 20 or higher but the feature is still missing, it may not have reached your account yet.

Part 4. Best Gadget Explorer Alternatives: PoGoskill Auto Catch

If repeated Pokémon Go Gadget Explorer not connected problems are making the feature inconvenient, PoGoskill offers another approach.

It is a location-changing tool with a GO Plus Mode that combines simulated movement with automatic Pokémon catching and PokéStop spinning. Instead of purchasing a separate auto-catching accessory, users can connect their iPhone or Android device to PoGoskill and manage movement remotely.

With PoGoskill, you can follow selected routes with Route Automation while the AutoCatch function collects nearby Pokémon and PokéStop items. The built-in joystick mode lets you simulate your movements freely and naturally.

The best part is that you don't need to go out and explore your surroundings in order for PoGoskill to work. Once connected, you can control your in-game avatar from home and catch Pokémons from any location in the world!

This makes PoGoskill a flexible, best alternative to Gadget Explorer in Pokémon Go for players who want safe route planning, natural movement simulation, and auto-catching in one tool.

Key Features of PoGoskill

  • Auto-catch Pokémon : Automatically catches Pokémon without you ever needing to constantly swipe or look at the screen.
  • Auto-spin PokeStops : Automatically collects useful items from nearby PokeStops.
  • 1-Click Teleport : Instantly jump to any location with the touch of a finger.
  • Wireless Connection : After an initial wired connection, PoGoskill connects to your device wirelessly via Bluetooth.

How to Use PoGoskill

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  • step 1 Download and install PoGoskill on your Windows PC or Mac. Open the program and click the "Start" button to begin setting up your Pokémon GO location.

    connect device change gps raids
  • step 2 Connect your iPhone or Android device to the computer. You can use either a USB cable or the Wi-Fi connection option for quick setup.

    usb cable or wifi setup
  • step 3 Choose Game Mode to use PoGoskill with Pokémon GO. This mode helps players join raids and change locations more smoothly during events.

    smooth raids and location switching
  • step 4 On the PoGo map, look up the location where you want to spoof your GPS coordinates and hit Teleport. Start moving around your fake location using the on-screen joystick controls.

    catch pokemon from home

FAQs About Pokémon Go Gadget Explorer Not Working

Q1: Why Does My Gadget Explorer Disconnect Every 1 Hour?

The Explorer Gadget uses daily catch and PokéStop limits rather than the standard one-hour physical accessory connection model. Check your daily limits, storage, items, and Gadget status.

Q2: Will Reinstalling Pokémon Go Fix My Connection Issue?

Reinstalling fixes damaged game files or failed updates, but it will not bypass account eligibility, phased rollout, daily limits, or an actively connected accessory. First try restarting the app, refreshing game data, checking permissions, updating Pokémon Go, and resolving accessory conflicts.

Q3: What Should I Do If the Device Button Does Not Respond?

Explorer Gadget has no physical button. If it's not working, restart Pokémon Go and your phone, check permissions and updates, then look for Explorer Gadget under Item Bag > Key Items.

Conclusion

When Pokémon Go Gadget Explorer not working issues appear, start with simple checks: update the game, review location and background permissions, make sure your storage isn't full, keep regular Poké Balls available, and disconnect conflicting physical accessories.

Also remember that Explorer Gadget has daily limits and is still being rolled out in phases. If problems continue, use PoGoskill location changer in the meantime. It provides all the features of Explorer Gadget plus many more features, and that, too, without any restrictions!

pogoskill location changer PoGoskill

The Best GPS Location Spoofer

  • 1-Click to change GPS location without jailbreak
  • Joystick to simulate GPS movement, customize routes
  • Import/Export GPX file to create your own routes
  • Works well with all Location-Based Social Apps & AR Games
Margaret Serenity

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With a decade of software industry experience, Margaret Serenity is PoGoskill's leading editor for resolving iPhone and Android issues. Her online guides have assisted millions of users globally.